Privacy Policy

Information We Collect

We collect information that you provide directly to us when creating an account, enrolling in courses, or communicating with our support team. This includes your name, email address, phone number, and educational preferences.

• Personal identification information including full name and contact details
• Account credentials and authentication data for secure access
• Learning progress data and course completion statistics
• Communication records from customer support interactions
• Device information and browser settings for technical optimization

How We Use Your Information

Your information helps us deliver personalized budgeting education and improve our services. We use this data to track your learning progress, send course updates, and provide technical support when needed.

Data Protection and Security

ConnectDesktopPlus implements industry-standard security measures to protect your personal information. We use encrypted connections, secure servers, and regular security audits to safeguard your data from unauthorized access.

Our security protocols include multi-factor authentication options, regular password requirements, and automatic logout features to protect your account. All payment information is processed through secure, PCI-compliant payment processors.

Your Rights Under Thai Law

As a platform operating in Thailand, we comply with the Personal Data Protection Act (PDPA) of 2019. You have specific rights regarding your personal data that we are committed to upholding.

• Right to access your personal data and know how it's being processed
• Right to rectify or correct inaccurate personal information
• Right to erase your data under certain circumstances
• Right to restrict or object to certain data processing activities
• Right to data portability and receiving your data in a structured format

Cookie Usage and Tracking

Our website uses cookies to improve your browsing experience and remember your preferences. These small files help us understand how you interact with our content and allow us to provide personalized recommendations.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our learning platform. We use both session cookies and persistent cookies for different purposes.

Third-Party Services

We work with trusted third-party service providers to deliver our educational content and process payments. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Our third-party integrations include payment processors, email service providers, and analytics tools. We carefully vet all partners to ensure they meet our privacy and security standards before any data sharing occurs.

Data Retention Policy

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically kept for the duration of your enrollment plus three additional years for record-keeping purposes.

International Data Transfers

Some of our service providers may process your data outside of Thailand. When this occurs, we ensure appropriate safeguards are in place through data processing agreements and compliance with international privacy frameworks.

We only transfer data to countries or organizations that provide adequate protection for personal information. All international transfers are conducted in accordance with Thai PDPA requirements and international best practices.

Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We take children's privacy seriously and will investigate any concerns promptly.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates your acceptance of the revised terms.